Before you arrive
Gather your medication list, insurance or CDCP details and recent dental records if available. Complete forms through the clinic’s approved process.
New patients · St. Clair West
What to expect at your first dental visit.
Bring your concerns, history and insurance or CDCP details. We’ll examine, explain findings and outline options before treatment.
How it works
Three steps for your first visit.
At the visit
Your appointment may include a discussion, clinical examination, gum assessment and selected imaging based on need. Tell us what matters most to you.
After assessment
We’ll explain findings, priorities and reasonable options. A written estimate or preauthorization may be needed before treatment.
Planning your care
Your first visit creates a baseline.
The appropriate appointment length and records depend on the reason for your visit. A comprehensive visit may review your teeth, gums, bite, oral tissues and relevant health history.
Digital X-rays are selected according to need—being a new patient does not automatically mean every image must be repeated.
About digital imaging
Good to know
Prepare with confidence.
Transferring from another dentist
Request that existing records and recent diagnostic images be transferred through a secure process. Records help with history, but your new dentist still decides whether additional information is needed.
Estimates and priorities
If several needs are identified, ask which are urgent, which can be monitored and how care can be staged. A written estimate clarifies fees and expected insurance or CDCP contribution.
Accessibility and dental anxiety
Tell the team when booking about mobility, communication, sensory or anxiety-related needs so appointment timing, access and support can be discussed.
Forms & privacy
Bring what helps. Protect what is sensitive.
A legacy new-patient form PDF remains available. Contact the clinic if you need help with forms or transferring records.
Do not send sensitive personal health information through ordinary email or the general appointment form. Contact the clinic for the approved method to transfer records.
Helpful information
Frequently asked questions
What should I bring?
Bring identification, insurance or CDCP information, a medication list, relevant medical details and any recent dental records or X-rays available to you.
Will treatment happen at the first visit?
The first visit is usually focused on understanding concerns and completing the appropriate assessment. Urgent needs and treatment timing vary.
Can I send my records in advance?
Contact the clinic for secure instructions. Do not send detailed health records through the general website form.
New-patient reassurance
Patients notice patience and a supportive approach.
These selected Google review excerpts reflect family visits, gentle care and returning to dentistry after time away.
Reviews describe individual experiences. Treatment needs and outcomes vary by patient.
Appointments
Book your first visit at Regal Heights.
Request an appointment online or call 416-665-1145.